These 10 steps can make your online learning implementation successful

Three college students and a male professor looking at a desktop computer screen

For more than 15 years, we’ve been collecting data and evidence around teaching strategies and learning experiences from our customers. After reviewing the observations and reports from the most successful implementations, we have identified three common attributes: administrators and professors who achieve success know where they stand relative to course goals, they have established clear goals from the very beginning, and they design their implementations to reach them. We’ve also found that successful implementations include three key sections: plan, implement, and evaluate.

But how do you plan? How do you implement correctly? And what do you evaluate? While we build individual plans to help educators reach their goals, these 10 steps can help any educator plan a successful online learning implementation.


10 steps to a successful implementation


These teaching strategies put our customers on a successful path, but we realize going through each step with them works even better. We partner with individual professors to understand their course goals and help them create courses to meet their specific needs. Here are some examples of what I mean by individual plans and support.

  • Professor Jane Cromartie at the University of New Orleans has worked with Pearson’s Matt Alaburda since fall 2015 on her MKTG 3501 and 4400 courses. Jane has bi-weekly calls with him to work on the design of her courses, and the goal is that at the end of spring, she will have two master courses with online components that she can copy for future use. Jane wrote, “Without Matt I would not have tried to teach online with MyMarketingLab. Now I am working on MediaShare. My school has very little tech support for online classes, and Matt fills that gap.”
  • Professor Catherine Miller from the University of Northern Iowa had questions and troubleshooting needs for her MyMathLab course during fall 2015. Catherine wrote, “We decided as a department to use the text and have continued with it. If Pearson’s agent was not as helpful as she is, I may have asked faculty to revisit this decision and change the version of the text we use.”
  • Professor Kenneth Solano at Northeastern University was a new MyManagementLab user. Pearson’s Robb Thomas trained Kenneth on setting up his course and delivering custom assignments and was available for any questions and troubleshooting needs. Kenneth wrote, “Robb was clearly an expert helping me set up my course. His patience and understanding was outstanding and he took the time to explain the process of designing my course. Robb also recorded the training session for me to refer to as I move along, and it has proven extremely helpful.”


By seeing the outcomes of different teaching strategies and learning experiences, we have been able to help educators be effective more rapidly, and avoid a lot of trial and error. I know I have said this in other blog posts, but I really enjoy talking with educators. If you have questions or want to talk about how our team can help you and your students, please contact me.


About the Author
John Tweeddale, SVP

John Tweeddale, SVP

John Tweeddale is senior vice president of customer experience & engagement at Pearson North America. John has spent his entire career in educational publishing and technology. He started his career as a higher education sales representative, became sales manager, and then director of marketing for Prentice Hall Engineering/Science/Math/Computing. In 2003, he moved to London to take a role as director for higher education and professional education publishing and became the national sales manager for Allyn & Bacon/Longman, and then for the higher education humanities/social studies team. After a year as senior vice president/director of marketing strategy for the Arts & Sciences group, he accepted an assignment as chief customer experience officer for higher education.