Pearson 2012 Usability Advisory Board

In appointing Pearson’s 2012 Usability Advisory Board, Shawn Mahoney, Pearson’s Vice President of Design Research and Evaluation said the Advisory Board supports Pearson’s global commitment to ensuring efficacy in education. “We are committed to helping people make progress in people’s lives through learning. Our efficacy goals keep us focused on optimizing the measurable impacts on learning of our K-12 solutions. These esteemed authorities on usability and research will participate in iterative design and usability research to not only improve the user experience, but allow us to build a research base focused on outcomes.”

The Advisory Board was established to support one of the Pearson iDEA Innovation Center’s founding principles, “absorptive capacity,” which Mahoney defines as the ability of an enterprise to recognize the value of new, external information, assimilate it, and apply it to innovative ends. She noted that the Advisory Board members will be integrally involved in the design of research studies to support the development of Pearson’s digital curriculum programs.

Photo of Jeff Sauro

Jeff Sauro
Measuring Usability

Jeff is a Six-Sigma trained statistical analyst and pioneer in quantifying the user experience. He specializes in making statistical concepts understandable and actionable. Jeff has published over fifteen peer-reviewed research articles and presents tutorials and papers regularly at the leading Human Computer Interaction conferences: CHI, UPA and HCII and HFES. He has previously worked for Oracle, PeopleSoft, Intuit and General Electric.

Jeff received his Masters in Learning, Design and Technology from Stanford University with a concentration in statistical concepts. Prior to Stanford, he received his B.S. in Information Management & Technology and BS in Television, Radio and Film from Syracuse University. While at Syracuse he completed a two-year thesis study on web-usability.

Photo of Whitney Quesenbery

Whitney Quesenbery

Whitney is a user experience researcher and usability expert with a passion for clear communication. Her projects include work for the National Cancer Institute (US), The Open University (UK) and IEEE (worldwide). She enjoys learning about people and using those insights to products where people matter. Pursuing her interest in the usability of civic life, she has served on two US government advisory committees: updating US “Section 508” accessibility regulations and creating standards US elections.

She was president of the Usability Professionals’ Association (UPA) International, on the board of the Center for Plain Language, and is a Fellow of the Society for Technical Communications. Whitney is the author, with Kevin Brooks, of Storytelling for User Experience: Crafting Stories for Better Design (Rosenfeld Media, 2010). She’s also proud that her chapter “Dimensions of Usability” in Content and Complexity turns up on so many course reading lists.

Photo of Dr. Kathryn Summers

Dr. Kathryn Summers
University of Baltimore

Kathryn teaches user research, usability testing, and interaction design for the University of Baltimore’s master’s program in Interaction Design and Information Architecture. Her consulting work integrates the theoretical and the concrete through usability testing and usability design reviews.She rigorously applies recognized usability principles and test methods to careful, detailed observations of user interactions.

Along with a host of projects for major corporations, she has done research in the areas of navigation, on-line reading comprehension, and information design. She speaks at international research conferences, and publishes in industry journals.