Home    >    2004 Press Releases

Pearson Performance Solutions Selected by Bank of America to Develop Strategic Six Sigma Learning Program

Launch of Six Sigma Change Process will prepare management to meet performance standards

Pawcatuck, CT — February 3, 2004 - Pearson Performance Solutions, a leading provider of performance-based learning solutions, today announced that Bank of America (BOA) has selected the company to design and develop a learning program to support the rollout of the Six Sigma Change Process in the United States, United Kingdom, Europe and Asia. This global, enterprise-wide initiative will target as many as 20,000 managers across BOA.

The highly interactive learning solution will provide an overview of the Change Process and Pearson will employ context-sensitive case studies and practical exercises to facilitate knowledge transfer and skill mastery across the domain of content. Since the overarching goal of the initiative is for project team members to meet “all” BOA Six Sigma performance standards, the solution will also include a measurement component to evaluate the program’s effectiveness, identify gaps requiring remedial support and assess overall Return on Investment (ROI).

Additionally, Pearson Performance Solutions has earned Preferred Partner status with BOA through its performance on several recent critical initiatives. "We’re pleased to continue our relationship with Pearson Performance Solutions," said Greg Richardson, Vice President, Sourcing Manager for Learning at BOA. "Their proven track record at Bank of America for instructional quality, efficient processes, and ability to handle diverse and large-scale projects were key discriminators for this project as well as achieving Preferred Partner status."

"Bank of America continues to demonstrate a strong commitment to the growth and development of their employees," stated David Fabianski, President of Pearson Performance Solutions. “Six Sigma is a global initiative and we’re especially proud to have been selected to support BOA on this mission-critical learning program."

About Pearson Performance Solutions

Pearson Performance Solutions is one of the largest, most respected performance improvement and custom learning organizations in the United States. The company creates learning solutions that improve individual performance and advance institutional intelligence for Global 1000 companies and government agencies. Pearson helps clients with their most critical and high profile initiatives and when core-business metrics require immediate and significant improvement. Through Pearson-developed programs, hundreds of clients have successfully: launched new products, implemented new systems, deployed new business processes, achieved compliance mandates, improved customer service, and increased productivity. For more information visit www.pearsonps.com.

About Bank of America

Bank of America is one of the world's largest financial institutions, serving individual consumers, small businesses and large corporations and institutions with a full range of banking, investing, asset management and other financial and risk management products and services. The company provides unmatched convenience for consumers in the United States, serving 1 in 3 American households with 4,200 banking centers, more than 13,100 ATMs and an award-winning Internet site with more than seven million active online users. Bank of America is rated the number one Small Business Administration Lender in the United States by the SBA. The company has offices in the 150 countries and relationships with 94 percent of the U.S. Fortune 500 companies and 76 percent of the Global Fortune 500. The sixth most profitable company in the United States, Bank of America had $737 billion in assets, $411 billion in deposits and a market capitalization of $116.2 billion at September 30, 2003. Bank of America Corporation stock (ticker: BAC) is listed on the New York Stock Exchange.

Media Contact
Paul Meskanick
(724) 284-7365